Customer service and prompt response is hard to find these days. Stair Zone excelled in both. There was a delay in delivery due to weather, but they stayed on top of the situation and kept us up to date. We are loving our stairs and will be recommending Stair Zone to others in our area. Thanks Kaleb for the great customer service.
A very impressive facility and an even more impressive process. After seeing the size of the operation, I would have thought that you guys would not have had any time for a small order like mine but I never felt that for one minute during the whole process.
I had a small project where I needed to transition from floor level down to exterior grade which was only 3’. [Stair Zone] helped me design a simple L shaped stairway that would hold up to the elements, cost effective and simple to install. The turnaround time was pretty quick and the stairs fit perfectly in their place. I went back and forth with [Stair Zone] to get the measurements just right for the situation and it turned out great!
