Stair Zone has free returns until approval drawings are accepted. No returns are offered after the stair has been manufactured.
Stair Zone provides thorough approval drawings to ensure the stair will work for the customer.
It is the customer’s responsibility to measure correctly and approve drawings.
A very impressive facility and an even more impressive process. After seeing the size of the operation, I would have thought that you guys would not have had any time for a small order like mine but I never felt that for one minute during the whole process.
We needed to replace an existing stairs with a new steel stairs designed by Stair Zone. Drawings were accurate and delivery on time. Great place to design and purchase your own stairs.
Really solid customer service. Made my custom project so much easier to have the stars built off site to my specs and then installed in pieces on site when I was ready. Kaleb was really solid. I would absolutely use these guys again. 10/10
