Stair Zone has free returns until approval drawings are accepted. No returns are offered after the stair has been manufactured.
Stair Zone provides thorough approval drawings to ensure the stair will work for the customer.
It is the customer’s responsibility to measure correctly and approve drawings.
I had a small project where I needed to transition from floor level down to exterior grade which was only 3’. [Stair Zone] helped me design a simple L shaped stairway that would hold up to the elements, cost effective and simple to install. The turnaround time was pretty quick and the stairs fit perfectly in their place. I went back and forth with [Stair Zone] to get the measurements just right for the situation and it turned out great!
They did an excellent job for three stairs I have got from them recently. The price and service was excellent and fair.
The staircase fit perfectly and looks great!
Thanks again for a wonderful job and we look forward to working with you in the future.
