Stair Zone has free returns until approval drawings are accepted. No returns are offered after the stair has been manufactured.
Stair Zone provides thorough approval drawings to ensure the stair will work for the customer.
It is the customer’s responsibility to measure correctly and approve drawings.
The staircase fit perfectly and looks great!
Thanks again for a wonderful job and we look forward to working with you in the future.
Customer service and prompt response is hard to find these days. Stair Zone excelled in both. There was a delay in delivery due to weather, but they stayed on top of the situation and kept us up to date. We are loving our stairs and will be recommending Stair Zone to others in our area. Thanks Kaleb for the great customer service.
We have bought dozens of stairs from Stair Zone over the years including straight, switchback, and angled configurations. Shop drawings are professional and easy to read. You will NOT be disappointed.
