Stair Zone has free returns until approval drawings are accepted. No returns are offered after the stair has been manufactured.
Stair Zone provides thorough approval drawings to ensure the stair will work for the customer.
It is the customer’s responsibility to measure correctly and approve drawings.
Stairs worked out great and I was very pleased with the product. Their process was very simple and seamless.
We have bought dozens of stairs from Stair Zone over the years including straight, switchback, and angled configurations. Shop drawings are professional and easy to read. You will NOT be disappointed.
Purchased one set of outdoor stairs for our warehouse. Great value with excellent precision and fabrication quality. The quality led us to replace our other set of stairs instead of repairing them. Highly recommended for anyone needing prefab platforms or stairs.