Stair Zone has free returns until approval drawings are accepted. No returns are offered after the stair has been manufactured.
Stair Zone provides thorough approval drawings to ensure the stair will work for the customer.
It is the customer’s responsibility to measure correctly and approve drawings.
Customer service and prompt response is hard to find these days. Stair Zone excelled in both. There was a delay in delivery due to weather, but they stayed on top of the situation and kept us up to date. We are loving our stairs and will be recommending Stair Zone to others in our area. Thanks Kaleb for the great customer service.
We worked with Stair Zone on designing our stairs for our warehouses. From start to finish, the salesman was on point with keeping us posted with updates on the status of the stairs. It was a breeze working with them from the design stage to delivery. All 3 stairs got delivered undamaged and on time.
Purchased one set of outdoor stairs for our warehouse. Great value with excellent precision and fabrication quality. The quality led us to replace our other set of stairs instead of repairing them. Highly recommended for anyone needing prefab platforms or stairs.
